PLATFORMS & MARKETPLACES

Collect from customers.
Pay your partners.

Create a clear operating model for the money moving between buyers, sellers and your platform.

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MarketplacesPLATFORMS & MARKETPLACES
QUICK ANSWER

What should marketplaces consider in a payment flow?

A marketplace should separate the money responsibilities of buyers, sellers and the platform, then define order status, service fees, refunds, returns and reconciliation references. Split payments, escrow or specific settlement features must be confirmed against the business model and service terms.

More participants call for clearer rules.

A platform manages more than collections: seller information, service fees, settlement cycles and returned funds all matter. We start with transaction roles and fund responsibilities, then review a suitable operating model and the availability of each service.

01

Clarify transaction roles

Define how buyers, sellers and the platform pay and receive funds, keeping transaction purposes distinct.

02

Plan settlement cycles

Build payout batches and reviews around order statuses, refund arrangements and partner terms.

03

Keep connected references

Connect orders, fees and payment references to support seller queries, customer service and reconciliation.

HOW IT COMES TOGETHER

A CLEAR PROCESS.
FROM START TO FINISH.

01

Map transactions and money movement

Document your platform model, participants and the purpose of each movement of funds.

02

Confirm the service model

Assess collections, seller payouts, information requirements and regional restrictions.

03

Test operational exceptions

Test refunds, cancellations, returned payments and reconciliation differences.

A business operating environment
BUSINESS IN PRACTICE
IN YOUR EVERYDAY BUSINESS

Work backwards from settlement day.

A services marketplace can begin by defining service completion and payout cycles, then organize partner information, fee details and payment lists. This example supports requirements discussions; it does not imply universal availability of split-payment or escrow capabilities.

Discuss your business needs
LET’S MAKE A START

BRING YOUR NEEDS.
WE’LL MAP THE NEXT STEP.

Prepare your business model, participant locations, transaction flow, settlement rules and expected payout counts.

We review your entity, markets and business activities before agreeing service terms, pricing and integration.

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YOUR QUESTIONS, ANSWERED

COMMON QUESTIONS.

Do we need a completed integration before speaking?

No. Share your current workflow and priorities so we can agree the right services and integration scope.

Is the service available in every country?

Availability is assessed by incorporation, operating locations, business model and partner channels. Share your target markets for review.

How do we get a proposal?

Submit your company details, service needs and volume range. We review the business before discussing pricing, documentation and testing.

LET’S TALK BUSINESS

LET’S TALK
PAYMENTS.

Share your markets, volumes and current workflow.
We’ll assess which services fit your business.

Let’s talk