Clarify transaction roles
Define how buyers, sellers and the platform pay and receive funds, keeping transaction purposes distinct.
Create a clear operating model for the money moving between buyers, sellers and your platform.
Talk to our team
PLATFORMS & MARKETPLACESA marketplace should separate the money responsibilities of buyers, sellers and the platform, then define order status, service fees, refunds, returns and reconciliation references. Split payments, escrow or specific settlement features must be confirmed against the business model and service terms.
A platform manages more than collections: seller information, service fees, settlement cycles and returned funds all matter. We start with transaction roles and fund responsibilities, then review a suitable operating model and the availability of each service.
Define how buyers, sellers and the platform pay and receive funds, keeping transaction purposes distinct.
Build payout batches and reviews around order statuses, refund arrangements and partner terms.
Connect orders, fees and payment references to support seller queries, customer service and reconciliation.
Document your platform model, participants and the purpose of each movement of funds.
Assess collections, seller payouts, information requirements and regional restrictions.
Test refunds, cancellations, returned payments and reconciliation differences.

A services marketplace can begin by defining service completion and payout cycles, then organize partner information, fee details and payment lists. This example supports requirements discussions; it does not imply universal availability of split-payment or escrow capabilities.
Discuss your business needsPrepare your business model, participant locations, transaction flow, settlement rules and expected payout counts.
We review your entity, markets and business activities before agreeing service terms, pricing and integration.
Talk to our teamNo. Share your current workflow and priorities so we can agree the right services and integration scope.
Availability is assessed by incorporation, operating locations, business model and partner channels. Share your target markets for review.
Submit your company details, service needs and volume range. We review the business before discussing pricing, documentation and testing.
Share your markets, volumes and current workflow.
We’ll assess which services fit your business.